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Refreshing IT Service Desk Software

IT Service Management

Freshservice

Freshservice is a 100% cloud based ITIL aligned service desk tailor made for companies of all sizes. The robust yet easy to use software has been designed to address every need of the IT support team. This solution driven service desk that sets up in just a few minutes, comes equipped with best in class ticketing, smart automations, SEO ready knowledge base, forums and much more.

Your search for support software ends here! Here’s Freshservice, your veryown IT support service desk on the cloud tailor made for companies of allsizes. Easy to set up and even more easier to use, Freshservice has beendesigned to deliver seamless IT support 2x faster than your legacy servicedesk. Be it Change, Incident, Problem or Asset management, Freshserviceensures that the support process is made effortless from start to end. Youcan also centralize your support by channeling all incoming support ticketsacross multiple channels under one universal inbox.

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Company:
Freshdesk, Inc

FireScope BSM

FireScope Business Service Management, Business-Edition (BE) is the first BSM solution on the market available as a free, downloadable trial.

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Company:
FireScope
Internet:
www.firescope.com

GridVision

GridVision is a real-time IT service management platform for Windows environments.

GridVision is a real-time IT service management platform for Windowsenvironments.Its flexible and cloud-based platform harnesses the powerof automation and simplifies the management of IT infrastructure.

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GroundWork Monitor

GroundWork Monitor is the open platform for infrastructure, application, and cloud monitoring. Users can benefit from higher performance and availability as well as reduced cost when using GroundWork for monitoring IT environments.

The GroundWork Cloud Hub brings cloud and virtualization into the complete monitoring picture.

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Company:
GroundWork, Inc.

Kaseya Traverse

Zyrion's Traverse Cloud and IT monitoring software solution fully supports complex virtualized and cloud environments, and unifies the management of physical, virtual, private-cloud and public-cloud infrastructure within one system.

Utilize the industry's leading SaaS-based monitoring and management platform for your environment.

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Company:
Kaseya
Internet:
www.kaseya.com

Kaseya Traverse

Zyrion Traverse is a scalable monitoring and reporting software for Virtual & cloud platforms including VMware, Xen, HyperV, UCS & vBlock. It provides an integrated view across private and public clouds especially for MSP deployments.

Utilize the industry's leading SaaS-based monitoring and management platform for your environment.

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Company:
Kaseya
Internet:
www.kaseya.com

Remedy Service Management

BMC Remedy IT Service Management Suite handles your IT services and capabilities like never before.

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Internet:
www.bmc.com

TOPDesk

TOPdesk makes ITIL-based service management software for IT, Facilities Management, and eHRM help desks.

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Company:
TOPDesk
Internet:
www.topdesk.com
Freshservice##monitortools